What people are saying about us
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I knew Terry Mooney first as a colleague on a community-based board of directors. I took away from that experience a sense of her passion, work ethic and intelligence. Terry was the first realtor I thought to call when we decided to sell our home. In a time when the market was tortoise-slow, Terry managed to show our house regularly and hosted 2 well-attended open houses. She maintained regular phone and email contact with us or dropped by to keep us informed of progress. Her advice was always pragmatic and honest. Our circumstances were complicated; we were selling a very loved house because my husband and I were facing some new health challenges. It was an emotional time for us and Terry helped us face this difficult transition, with compassion and commitment. When we changed our minds about selling, mid-contract, and after so much hard work on her behalf, she expressed nothing but support for our decision and again, guided us efficiently and sensitively through the process. We hold her in the highest regard, both as a person and as a professional. It is an honour to write this on her behalf.
As a former owner of a Century 21 franchise with 15 years of experience in the real estate industry, it is without hesitation that I offer my recommendation of Terry Mooney as a truly professional realtor. If I were still in the real estate industry and still owned my own office, I would be delighted to have Terry on my staff. Over the 15 years involved in real estate sales and in the 22 years since leaving the industry, I have never met any real estate sales person who demonstrates a higher degree of ethical conduct. Terry has set herself apart from the majority with her desire and ability to cover all details in every real estate transaction in order to protect the interests of both parties (i.e., purchasers and vendors). I have only known Terry for approximately 5 years, but during that time I have personally seen Terry in action as she has represented my wife and I both as purchasers and as vendors. In addition, I have acted as an advisor to one of Terry’s purchasers in a very difficult purchase where incomplete disclosures were made by both vendor and vendor's agent. Terry’s performance in this difficult purchase set her apart from most other salespersons, as she worked to protect her client. Since leaving real estate some 22 years ago, I have been involved in land development, new residential construction, renovations, and thus the purchase and sale of numerous properties. My dealings with Terry over the past 5 years or so have impressed me with her knowledge of all of the critical components required to be a high quality salesperson. In closing, I would highly recommend Terry to anyone wishing to either list or sell.
Anne Denise Works
I wanted to take a moment to acknowledge the exceptional service I received from Richard Daoust and Kootenay Homes. From the inception, Richard was professional, knowledgeable and anticipated all of our needs. With his advice and experience, we were able to come up with a "plan"- the plan was to list the property at the right price point, get attention from realtors and potential buyers and sell in "short order". Within 7 weeks from the list date of our property- it was SOLD. We could not have asked for a better outcome. We are so pleased with the entire process- Thanks to Richard and his team- YOUR PLAN WORKED. I also should mention that in the process we also had opportunity to work with Amy in reception and Darlene Abernate who were both also extremely helpful and accomodating. If you are going to list your home, this is the team you want to work with!!!!
Sherry McCuaig, Trail, BC
I recently purchased a home with the help of my realtor, Deanne Lockhart. I was extremely happy with the services she provided. I found her to be very knowledgeable, helpful, and accomodating. Over the past six years, Deanne has assisted me with several real estate deals, each of which was handled very professionally. She always gave me her truthful opinion on each home I was considering, whether that opinion would be likely to result in a sale, or not. I always felt I was getting the truth, which is greatly appreciated. I truly feel that Deanne works to serve my best interests, and would not hesitate to recommend her to anyone looking for a real estate agent. Also, there have been several occassions where I have had dealings with Amy, your receptionist. She is a credit to the company, always ready and willing to help in any way she can, with a smile. I have very much appreciated her help, as well. Thanks so much to both of you!
I recently worked with Christine Albo in the sale of a home in Rossland. There were several quirks and road blocks that needed to be solved and navigated. Christine was always pleasant, professional, compassionate and helpful. I would like to take this opportunity to thank her publicly for her hard work and my appreciation of our team work. I would recommend Christine as a realtor to anyone looking for assistance in selling a home.
Terry and Patti Martin
We were very pleased with the service we received from Bill Craig. He went above and beyond to show us many houses, making sure we found exactly what we were looking for. He knew the particulars we wanted, and made effort to find them for us. We would recommend Bill to anyone who's looking to purchase a home in the Kootenay area. Sincerely, Terry and Patti Martin